1. Introduction

Welcome to Recuvix. These Terms of Service ("Terms") govern your access to and use of the Recuvix platform, website, and services ("Service") provided by Recuvix Technologies ("we", "us", or "our").

By creating an account or using the Service, you agree to be bound by these Terms.

2. Acceptance of Terms

If you are using the Service on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms. If you do not agree to these Terms, you may not use the Service.

3. Eligibility

You must be at least 18 years of age to use the Service. By using the Service, you represent and warrant that you meet this requirement and have the full right, power, and authority to enter into these Terms.

4. Accounts and Security

Account creation: You must provide accurate and complete information when creating an account.

Security: You are responsible for maintaining the confidentiality of your account credentials. You are responsible for all activities that occur under your account.

Unauthorised use: You must notify us immediately at support@recuvix.in if you suspect any unauthorised use of your account.

5. Content Ownership and License

5.1 Your content

You own your content: You retain all ownership rights to the input data you provide and the blog content generated by the Service.

License to us: You grant us a limited, worldwide, non-exclusive license to process your content solely to provide and improve the Service (e.g., generating transcripts, formatting blogs).

5.2 Our content

The Service, including its "look and feel," proprietary algorithms, and software, is owned by Recuvix Technologies and is protected by intellectual property laws.

6. Prohibited Conduct

You agree not to:

• Use the Service for any illegal purpose or to promote illegal activities.
• Generate content that is defamatory, obscene, or promotes hate speech.
• Use the Service to generate large-scale spam or deceptive content.
• Attempt to reverse-engineer or hack the Service.
• Abuse the "Managed Mode" credits or bypass rate limits.
• Share your account or API keys with unauthorised third parties.

7. Payments and Credits

Credits: Recuvix operate on a credit-based system. Each blog generation or voice transcription consumes a specific number of credits.

Purchases: All payments are processed via Razorpay. Prices are inclusive of GST as applicable in India.

Credit expiry: Credits purchased do not expire as long as your account remains active.

8. Refund Policy

Due to the nature of AI processing costs, we generally do not offer refunds once credits have been consumed.

Unused credits: If you have purchased a pack and haven't used any credits, you may request a refund within 7 days of purchase.

Technical errors: If a generation fails due to a platform error, we will automatically refund the specific credit to your balance.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE ACCURACY OF AI-GENERATED CONTENT OR ITS PERFORMANCE IN SEARCH ENGINES.

AI models can "hallucinate" or provide incorrect information. You are solely responsible for fact-checking and reviewing all content before publishing.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RECUVIX TECHNOLOGIES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR SEO RANKINGS.

11. Indemnification

You agree to indemnify and hold Recuvix Technologies harmless from any claims arising out of your use of the Service or violation of these Terms.

12. Termination

By you: You may terminate your account at any time.

By us: We may suspend or terminate your access for violation of these Terms or for failure to pay.

13. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.

For any questions regarding these Terms, contact legal@recuvix.in.